A little help.
A lot of peace of mind.

Keep your booking reference, current itinerary and preferred new dates together. Use the contact details in your booking confirmation to discuss changes with your trip team. Availability, airline rules and any price difference will need to be confirmed before a change is made.

Your booking reference, the name on the booking, travel dates and a short description of what happened are a good start. For a changed flight, include the airline’s latest update so your trip team can understand what needs adjusting.

Start with the Visa section to explore the service. Your document checklist depends on your destination, nationality and trip. Confirm the current requirements with your trip planner before making arrangements.

Use your written quote and final booking confirmation as your reference. Check flights, baggage, hotel meals, transfers and activities, and ask your planner about anything that is unclear before confirming your trip.

Open ‘Your first-trip perk’ in the footer to reveal the welcome code. Keep it for your holiday enquiry. Eligible bookings, availability and the final saving must be confirmed in your trip quote.